Learning and Assessment Kit-BSBCUS401 Coordinate implementation of customer service strategies Qualification ethics and privacy policies in

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective units ICTWEB304 Build simple web pages ICTWEB305 Produce digital images for the web ICTWEB306 Develop web presence using social media ICTWEB431 Create and style simple markup language documents ICTSAS309 Maintain and repair ICT equipment and software ICTICT309 Create ICT user documentation * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MEM13013B Work safely with ionizing radiation MEM24002B Perform penetrant testing MEM24010B Perform radiographic testing MEM18001C Use hand tools MEM24008B Perform ultrasonic testing MEM24006B Perform eddy current testing MEM24012C Apply metallurgy principles * We can develop additional elective units that are not listed on request (Please contact us for further information)

and frames CPCWHS1001 Prepare to work safely in the construction industry CPCCWHS2001 Apply WHS requirements

Core units AHCARB213 Perform ground-based rigging AHCARB314 Implement a tree maintenance program AHCARB315 Inspect trees for access and work AHCARB316 Perform pruning operations AHCARB323 Identify trees FWPCOT2254 Maintain chainsaws FWPCOT2273 Trim and cut felled trees FWPCOT3350 Fell trees manually (intermediate) HLTAID011 Provide First Aid Electives AHCARB407 Supervise and audit tree operations AHCARB408 Perform a ground-based tree defect evaluation AHCARB409 Conduct a safety audit AHCBIO303 Apply biosecurity measures AHCCHM304 Transport and store chemicals AHCCHM307 Prepare and apply chemicals to control pest

furniture and fittings CPPCLO3107 Clean external surfaces CPPCLO3102 Clean hard floors * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-BSBCUS401 Coordinate implementation of customer service strategies Qualification ethics and privacy policies inOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to