SCORM Compliant Package-CHCAOD002 Work with clients who are intoxicated CPP codes and practices in the

codes and practices in the workplace CPCPMS3041 Install domestic solid fuel burning appliances CPCPMS3037 Install and commission a single head split system air conditioning * We can develop additional elective units that are not listed on request (Please contact us for further information)

ICTSAS211 Develop solutions for basic ICT malfunctions and problems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FWPFGM5219 Undertake carbon stock sampling of forests and plantations FWPFGM4203 Design plantations FWPFGM6203 Manage sustainable tree inventory * We can develop additional elective units that are not listed on request (Please contact us for further information)

pastries and breads Group B SITHFAB002 Provide responsible service of alcohol Group B Additional Electives SITXHRM002 Roster staff Group C SITXMGT001 Monitor work operations Group C SITXWHS002 Identify hazards

Core units BSBINS301 Develop and use information literacy skills BSBOPS304 Deliver and monitor a service to customers BSBTEC201 Use business software applications BSBWHS311 Assist with maintaining workplace safety BSBXTW301 Work in a team CUAIND202 Develop and apply knowledge of information and cultural services organisations Elective units BSBINS203 Assist with circulation services BSBINS306 Provide multimedia support BSBINS307 Retrieve information from records BSBOPS305 Process customer complaints BSBOPS306 Record stakeholder interactions BSBXCM301 Engage in workplace communication * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-CHCAOD002 Work with clients who are intoxicated CPP codes and practices in the* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.