PowerPoint-CPPCLO3101 Clean carpeted floors Class Activity Book communicate and search securely on

communicate and search securely on the internet ICTICT104 Use digital devices Elective units ICTICT105 Operate spreadsheet applications ICTICT106 Operate presentation packages Additional electives BSBWHS201 Contribute to health and safety of self and others BSBSUS201 Participate in environmentally sustainable work practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCOM002 Use communication to build relationships CHCDFV001 Recognise and respond appropriately to domestic and family violence CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCGRP002 Plan and conduct group activities CHCLEG001 Work legally and ethically CHCMHS001 Work with people with mental health issues CHCMHS007 Work effectively in trauma informed care CHCPRT025 Identify and report children and young people at risk CHCYTH013 Engage respectfully with young people CHCYTH014 Work effectively with young people in youth work context CHCYTH015 Support young people to create opportunities in their lives CHCYTH016 Respond to critical situations CHCYTH022 Provide services for the needs and circumstances of young people HLTWHS001 Participate in workplace health and safety Elective units CHCAOD001 Work in an alcohol or other drugs context CHCAOD004 Assess needs of client with alcohol and other drugs issues * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account * We can develop additional elective units that are not listed on request (Please contact us for further information)

components and finishes for bathroom designs Elective units BSBCRT401 Articulate

Units of competency FWPCOR2205 Follow WHS policies and procedures FWPCOR2203 Follow environmental care procedures FWPCOT3315 Transport forestry logs using trucks * We can develop additional elective units that are not listed on request (Please contact us for further information)

PowerPoint-CPPCLO3101 Clean carpeted floors Class Activity Book communicate and search securely onOur PowerPoint presentations support trainers to deliver effective, engaging and compliant classroom or webinar delivery of a qualification or unit. PowerPoint presentation The PowerPoint presentation supports the trainer teacher in creating an interactive learning environment. We provide all documents to you in Microsoft Office format, so you can easily customise them as required. You are free to rebrand and reproduce these within your registered